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Contacts

Campaign toolkit

Need a replacement test kit? 

If you’ve lost or thrown away your test kit, you can easily order a free replacement kit.  

To reorder your Bowel Screening Kit, you can order it online here, or call the National Cancer Screening Register (NCSR) on


NCSR Contact Details: 

You can contact NCSR by phone, fax, mail or through an online form. 

Hours of Operation: 

Monday to Friday, except on national public holidays 

8am to 6pm in all Australian state and territory time zones 

General contact: 

Online enquiry form 

https://www.ncsr.gov.au/content/ncsr/en/contact-us.html 


Bowel Screening Test Kit Hotline Contact Details 

You can call the Bowel Screening Test Kit Hotline for help with doing your Bowel Screening test.  

Hours of Operation: 

Monday to Friday, except on national public holidays 

8am to 6pm in all Australian state and territory time zones 

General contact: 


Accessibility Services 

Translating and Interpreting Services 

Contact Number: 

This service is for people who do not speak English, or for English speakers who need help understanding information.  

TTY (Telephone Typewriters) 

Contact Number: 

Speak and Listen 

Contact Number: 

If you have a hearing or speech impairment, you can use the National Relay Service to access any of the Department’s listed phone numbers. 

Visit the National Relay Service online and search for the National Cancer Screening Register. 

Or you can also call 

and ask for the National Cancer Screening Register on


In your language 

Cancer Council has information about bowel cancer screening in the following languages:   

Contact Telephone Interpreter Service (TIS):


Campaign Toolkit

Bowel Screening Free Home Test Kit

Bowel Screening

Bowel screening saves lives. Participation in the NBCSP currently sits at 43.5%. Cancer Council research shows lifting participation in bowel cancer screening to 60% by 2040 will save 84,000 lives.