Contacts

Need a replacement test kit? 

If you’ve lost or thrown away your test kit, you can easily order a free replacement kit.  

To reorder your Bowel Screening Kit, you can order it online here, or call the National Cancer Screening Register (NCSR) on 1800 627 701.


NCSR Contact Details: 

You can contact NCSR by phone, fax, mail or through an online form. 

Hours of Operation: 

Monday to Friday, except on national public holidays 

8am to 6pm in all Australian state and territory time zones 

General contact: 

1800 627 701

Online enquiry form 

Enquiry Form


Bowel Screening Test Kit Hotline Contact Details 

You can call the Bowel Screening Test Kit Hotline for help with doing your Bowel Screening test.  

Hours of Operation: 

Monday to Friday, except on national public holidays 

8am to 6pm in all Australian state and territory time zones 

General contact:

1800 930 998


Accessibility Services 

Translating and Interpreting Services 

Contact Number: 

13 14 50

This service is for people who do not speak English, or for English speakers who need help understanding information.  

TTY (Telephone Typewriters) 

Contact Number: 

133 677

Speak and Listen 

Contact Number: 

1300 555 727

If you have a hearing or speech impairment, you can use the National Relay Service to access any of the Department’s listed phone numbers. 

Visit the National Relay Service online and search for the National Cancer Screening Register. 

Or you can also call 

1300 555 727

and ask for the National Cancer Screening Register on

1800 627 701


In your language 

Cancer Council has information about bowel cancer screening in the following languages:   

Contact Telephone Interpreter Service (TIS): 

131 450


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